Discover reviews from business owners, managers or employees about their customer Marilou Cruz. Read your own reviews and rate your degree of recommendation of this customer to other professionals.
Marilou Cruz booked a car to our company for May 7, 2021. She wasn't able to come because of the travel ban between Manila and Puerto Princesa. We offered her a non expiring travel fund for the 20% confirmation deposit that she paid (even though our normal policy is no refund for late cancellation, but we understood it's not her fault).
Despite that, she made a chargeback to her bank to get back her deposit, without even contacting us... Read More