Marilou Cruz Reviewed


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Marilou Cruz

  • Customer Details
  • City: Daly City
  • State: California
  • Country: United States Of America
  • Customer in: Retail & Services
  • Social Media
  • Rebolio Stats
  • Recommendation Level: 0%
  • Reviewed: 1 time

Reviews About Marilou Cruz

Rent A Car Palawan wrote a review
Do you recommend this customer? No
Reviewed May 12, 2021 (updated 5 months ago)

Charged back her rental even without fault on our part

Marilou Cruz booked a car to our company for May 7, 2021. She wasn't able to come because of the travel ban between Manila and Puerto Princesa. We offered her a non expiring travel fund for the 20% confirmation deposit that she paid (even though our normal policy is no refund for late cancellation, but we understood it's not her fault).

Despite that, she made a chargeback to her bank to get back her deposit, without even contacting us... Read More

  • I interacted with Marilou Cruz in May 2021 while on duty in my company DVS Rentals where I work as a Customer Support. DVS Rentals's industry sector is Retail & Services (Car and Motorbike Rentals). It operates in Puerto Princesa, Palawan.

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Rebolio Stats


Trust Score: 0%

Reviewed: 1 time

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