Ken Courtney reviewed by ratemycostumers

I am a computer repair business in Maui HI. This guy called me and said his computer was crashing on a regular basis. He brought it to me and I discovered that it was overheating due to a dirty heatsink inside the machine. I completely disassembled the machine and cleaned it. It then ran fine. Ken Courtney was a tourist from New York. He remained on Maui for at least 3 weeks after I repaired the machine. When he got back to New York he disputed the charge claiming \"not as described\". This is the number one thing you can say to a CC company to get them to do a chargeback. It is not possible for the merchant to fight this claim no matter what. It is the most ridiculous claim that can be made because it simply screws the merchant. I learned this from my CC processor who told me that I could take it to arbitration but I would probably lose and would have to pay an additional $500. THAT IS FLAT OUT WRONG, DISHONEST, IMMORAL, AND CRIMINAL ON THE PART OF VISA/MC. WHAT A RACKET!!! Scumbags like this need to be blacklisted at the least. Preferably flogged. Ken Courtney owns justanotherrichkid.com. Does that tell you any more about this POS?